Returns & Refunds policy

You are entitled to cancel your order within 30 days without giving any reason for doing so. We guarantee every cent back if for any reason you're not satisfied with our product.

The deadline for canceling an order is 30 days from the date you received the products.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail contact@villainstore.com.au

We will reimburse you ASAP from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are not used and in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You should send the goods to the following address:

contact@villainstore.com.au

We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@villainstore.com.au